Ancestral Meditation & Tea

Cancellation Policy

1.   Canceling and Rescheduling. Customers may cancel or reschedule without penalty by notifying us at least 24 hours before their scheduled appointment or reservation time. To cancel or reschedule, please contact us at: Email: mph@mysticpalmshealing.com ​ 2.   Late Cancellation. Cancellations are considered “late” when the customer does not cancel or reschedule at least 24 hours prior to the scheduled appointment or reservation time. Late cancellations will result in the customer being charged the full price of service scheduled via card provided for deposit. 3.   Missed Appointments. If a customer misses their scheduled appointment or reservation without canceling or rescheduling, they will be charged full price of the scheduled service or event. 4.   Booking Fees. Any booking fees (deposits) charged to the customer for scheduling a reservation or an appointment are non-refundable upon cancellation or rescheduling. This includes cancelling appointments, events, or services that are fully paid for prior to receiving service or attending an event. 5.   Provider Cancellation. If, for any reason, we must cancel your scheduled appointment or reservation, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund. 6.   Fee Waiver. We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable. 8. Refunds and Disputes. All sales are final. No refunds will be given for sessions once they have been completed or if you have paid in full for the service prior to your scheduled time.